Regulation- Data Protection act, self-regulation, freedom of speech versus inciting hate speech, injunctions, ISP role. Freedom of speech versus inciting hate speech is where you are free to have an opinion Role of regulatory bodies- Independent Press Standards Organisation IPSO, Ofcom in production of online content. Personnel and sharing of online complaints- Staff complaints on social media. I think that internet service providers should have a responsibility to block sites and content that will cause offence to people and doesn't have a point behind the post. https://hbr.org/2021/01/are-we-entering-a-new-era-of-social-media-regulation This article talks about the new regulation of social media after Donald Trump was banned on Twitter.